osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
access denied on fresh install
First time user.
Centos 6.9, php 5.3.3, apache 2.2 - cannot install php >5.3 as only allowed to use official repo.
So went with fresh install of 1.9 on https virtualhost. Setup ok, populated database. Cannot login - everytime get an access denied message. Then start receiving emails about excessive login and account locked. I have tried replacing the md5 password hash in the database, still doesn't work. What am I missing?