I'm having an issue where an auto response sent to user looks horrible. I've looked at the template for auto responses and everything looks good there. However, when creating a ticket and sending it to a test email it looks bad.
Here is the output:
-- do not edit --User Name,A request for support has been created and assigned ticket #187307. A repre= sentative will follow-up with you as soon as possible.You can view this ticket's progress online here: http://192.168.0.9/helpdes=(http://192.168.0.9/helpdes=) k/view.php?e=editedoutemailaddy@somewhere.net&t=187307.If you wish to send additional comments or information regarding this issue= , please don't open a new ticket. Simply login using the link above and upd= ate the ticket.Support Dept