Is there any way to display a clients (in some times a name has two words with spaces between them) full last name (Example: Max Von Sydow) only Sydow is displayed in a automated Ticket Response/Reply for instance:
Dear sir/madam %{recipient.name.last},
Results inDears sir/madam Sydow,
Should beDears sir/madam Von Sydow,
Is there any way to fix this within the settings?
Environment details:osTicket version: 1.9.15Apache version: 2.4PHP version: 5.6OS: Linux (RHEL/CentOS)