I have forgotten either the username or password to login to my OSTicket administrative interface, How do I recover or reset this password?I have access to everything, thanks for your help...
@[deleted] wrote an article about this a while back (2012). How to do this hasn't changed.http://www.tmib.net/content/recover-reset-admin-account-passowrd-osticket
I was going to say the same thing. :)
@[deleted], I actually copied and pasted nearly exactly what you said :-)http://osticket.com/forum/discussion/comment/108218/#Comment_108218
thanks, i'm still not know how to reset password?
Did you click and read the link that I provided?
You should make sure it is a osticket account or windows login account.
hey, hwamingo. it's osticket account , but I also have an old hp laptop that need to reset password. any suggestion?
For osticket account, you should submit a ticket. They should help you reset the password.For computer password reset, here are a few good articles: Please google how to reset the password on your computer based on what OS your laptop is running.
If you mean that you use Support System then you should contact them to reset it. http://supportsystem.com/IF you mean you have a self hosted osTicket installation then you already have the instructions on how to reset your password.If you mean your laptop, I'm sorry but we do not provide support for operating systems or your personal laptop.