I am hosting two installs of OSTicket 1.10.Installation A has the deletion trash can icon.Installation B is missing the trash can icon. Has anyone seen this before and is there a fix?
Very strange but complete reinstall corrected the issue
My guess is that when you FTPed the files to your host there was an issue with the transfer of the image. /shrug. Regardless I am glad to hear that you got it sorted out.