Add the following lines of code to add the ticket description to the sticky barInclude/Staff/Ticket-View.inc.php - Lines 219 to 228</div> <div> <h2><a href="tickets.php?id=<?php echo $ticket->getId(); ?>" title="<?php echo ('Reload'); ?>"><i class="icon-refresh"></i> <?php echo sprintf(('Ticket #%s'), $ticket->getNumber()); ?></a> </div> <div class="only sticky"> <?php echo $ticket->getSubject(); ?></span> </h2> </div>scp/js/scp.js - Lines 459 to 463if($("div.sticky.bar").hasClass('fixed')){ $(".nav_status").show().css("display","inline"); } else { $(".nav_status").hide(); }One thing to note on line 226 of ticket-view.inc.php mine reads as echo $ticket->getSubject(); ?></span> you'll need to change the ->getSubject to pick up what you want to display, mine is called Subject but I think the default is called Description, you could change this to add any information to the sticky bar.All you'll need to do then is add some css to change the way the text looks so it matches whatever theme you're helpdesk has.--------------------------------------------------If anyone knows how I would go about getting the text to fill the whole bar instead of grouping under the ticket number please let me know.Hope this is useful to someone.