We currently have OSticket 1.9.12 installedwe are using LDAP Authentication and LookupHTTP Passthru AuthenticationandAttachments on the filesystemAll of IT logged in as domain admins and we where able to open all attachments, we have now moved to standard accounts using privileged escalation. If i login to a domain account then login with my normal OSticket credentials I can see the files, if i login using my normal account and login to osticket I cannot see the file. This effects only some attachments, seems to be .png filesany further detials please ask. Both users also have full permissions on the uploads folder and all sub folders