Hello,In configuring custom forms even setting the field with non-editable the system allows editing.By having the agent as the user press the edit button it is possible to flip the fieldIs this correct? Will it be a bug?In advance of my precarious English, I had to ask google translator for helpBest regardsVersion OsTicket: V1.10 (901e5ea) Versão do PHP5.6.29Versão Mysql: 5.6.32Server: Apache