Hi,would it be possible to hide from end-user panel these information? :Created by
Closed byReopened byIn particular I'd like to hide Angent name from those informationRegards,Andrea
This is not a feature in osticket at this time.That being said I dont think that it would be terrible hard to implement. You would edit the css and add a display to the class "faded description".see this thread for more information:http://stackoverflow.com/questions/20598568/display-and-hide-div-with-css
Thanks for suggestion!