You are correct. Looks like you should look and see if a bug report for this already exists at:https://github.com/osTicket/osTicket/issuesAnd if not then open one:https://github.com/osTicket/osTicket/issues/newIt's likely that you wont get much traction on this since the Dashboard is really old and needs to be revamped anyway. But it might be a quick fix and someone might just fix it right away.