Hello,Is there a feature that will automatically create a ticket when an email is sent to a specific address?Thanks,John
Please help us to help you by reading and following the posting guidelines located in this thread: Please read before requesting assistance. The more information you give us the better we will be able to assist you. Thank you.Yes you can set up email fetching.Please see:http://osticket.com/wiki/Email_settingsandhttp://osticket.com/wiki/POP3/IMAP_Setting_Guide