PHP errors: No have not seen errors, at least not in the domain log. If I can look anywhere else, please let me know.I can't verify exactly if it is .eml extension.I'm using Outlook 2013 and it won't let me see the extension due to the lengt of the RE: line probably.If I keep my cursor on it, it shows me (translated from Dutch):File type: Outlook-item-fileHowever if I use the right mouse button, choose to save the file, it will be saved as .msg so I guess it's not .eml but .msg extension.I did not "format" my email. I always login to the scp and answer tickets from there.I answered and formatted as I always do. Just entering text, putting white lines, putting alinea's in there, just by using the enter button.Just before posting the answer, it looked fine like it always does.