Install the LDAP plugin and my staff are already connected, but my clients give me access denied.CENTOS 7php v 5.6.3osticket v1.10LDAP plugin 0.6.3
Have you enabled "Enable authentication of clients" in the plugin settings?
yes, "Enable authentication of clients" in the plugin LDAP
Are you sure that the clients connecting to osTicket are in AD? And they have USERNAMES set, after registering the client?
yes, they exist and work in AD.
As I mentioned before - what about username for client, after you register a guest, you need to go to Users > User Directory > Your client user > Manage Account > Manage Access > UsernameYou must set username, which corresponds your AD for that specific user.
I already did it and it does not work.
Two questions:1. Since you are running CentOS have you disabled SELinux or created rules for it to allow traffic?2. Have you applied the two fixes here?https://github.com/osTicket/osTicket/pull/3456
Delete these lines -> values_flat ( ' Identificación ' , ' nombre ' , ' default_email__address ' )
-> Anotar ( array ( ' __relevance__ ' => nueva SQLCODE ( 1 )))
ADD this
->values_flat('id', 'name', 'default_email__address')
-
Please follow what ntozier said and see if that helps, let us know.
I haven't the foggiest idea what your badly formatted pink tables are trying to convery to us....
I did what is on this page and and it does not work https://github.com/osTicket/osTicket/pull/3456/commits/f187315b7d0a9a8f5a2b31b3217b1992bf51f33e
Perhaps you meant to answer the two questions? For the record they were:Two questions:1. Since you are running CentOS have you disabled SELinux or created rules for it to allow traffic?2. Have you applied the two fixes here?https://github.com/osTicket/osTicket/pull/3456Your response does not invoke confidence that you have done 1. and the two things in 2.
1.- Selinux is disabled2. Delete line 87 annotate(array('__relevance__' => new SqlCode(1)))
You have specifically mentioned one of the fixes in 2.
Si, ¿What is the other please help me
Click on the link I gave you..Scroll down until you see the second fix.Click on the link.
I did the following:add in the include/ajax.users.php $id = str_replace('/','\\',$id);it does not work, please Help
Great!What do your PHP error logs say?What do your LDAP server error logs say?
php error log: AH00163: Apache/2.4.6 (CentOS) PHP/5.6.30 configured -- resuming normal operations AH00094: Command line: '/usr/sbin/httpd -D FOREGROUND' AH00170: caught SIGWINCH, shutting down gracefully AH01232: suEXEC mechanism enabled (wrapper: /usr/sbin/suexec)AH00558: httpd: Could not reliably determine the server's fully qualified domain name, using xxxxx.uta.edu.ec. Set the 'ServerName' directive globally to suppress this message AH01757: generating secret for digest authentication ... AH02282: No slotmem from mod_heartmonitorPHP Warning: PHP Startup: Unable to load dynamic library '/usr/lib64/php/modules/php_ldap.dll' - /usr/lib64/php/modules/php_ldap.dll: cannot open shared object file: No such file or directory in Unknown on line 0 AH00163: Apache/2.4.6 (CentOS) PHP/5.6.30 configured -- resuming normal operations AH00094: Command line: '/usr/sbin/httpd -D FOREGROUND'