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Disable Reopen When Tickets Closed
I'm using osTicket version 18.104.22.168 and have a thousand tickets inside the system,
But I have a problem for every closed ticket.
How can I disable reopen function, after ticket have been closed by the admin/support
Means, user cannot reopen the previous ticket when the case is closed.
If can do that, how can I setting this function or any plugin/script to do that..