added this line of codes:$nav->addSubMenu(array('desc'=>__('Answered'), 'title'=>__('Answered Tickets'), 'href'=>'tickets.php?status=answered', 'iconclass'=>'answeredTickets'), ($_REQUEST=='answered'));and commented this one if($stats) { $nav->addSubMenu(array('desc'=>__('Answered').' ('.number_format($stats).')', 'title'=>__('Answered Tickets'), 'href'=>'tickets.php?status=answered', 'iconclass'=>'answeredTickets'), ($_REQUEST=='answered')); }It seems that the "Answered" is not working properly.