Q: is it possible to use different texteditor i osticket?A: Sure. You would have to find another editor that suits your needs. Then you would:Download it into your installation. Alter the core source files to use it instead. You would need to know PHP, HTML, and probably Javascript to achieve success in a change like this.Q: Is it somehowe possible to implement some different text editor?A: You can implement anything that you want. As a side note once you have altered the core source files we no longer provide support to your installation. You are responsible for the changes and any issues that occur because of such changes.