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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Can't change language

I'm trying to change language to mn(Mongolia). I installed .phar file into my i18n folder. I can see my language option in language list. But i can't change language from Profile->Localization->Preferred Language. When i change preferred language to Mongolia, the site looks as english(not Mongolian).
But when i change primary language from Admin panel to Mongolia, the site looks as Mongolian.
How can i solve this issue ?

osticket installation information screenshot attached


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