osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Attachments will not be sent anymore after writing for a longer time
We are currently running version v1.10 (901e5ea), but we also had this problem before with older versions.
When writing a ticket and attaching some file, the file will not be sent if you write too long on the ticket. I assume it has to do with the auto save function. If I write a ticket and attach something at the end, right before I sent it, normaly there is no problem. But if I attach something in the beginning, then write my ticket and click on sent, the attachment will not be sent.
Is this a known bug or can it be solved by setting some configs?
Thanks a lot in advance.