just update to 1.10, we got sees for css layout broken if there is long email thread that submit to osticket, image can look here:
Did you clear your browser cache after the upgrade?
Yes, already, and checked other browser and device tooit has same layout
Your probably going to want to start posting more information about your environment (php ver, webserver and ver, what web browsers you used to test, etc.)
environment:Server OS Centos 7.2Browser: Google Chrome Version 54.0.2840.100 (64-bit)Server InformationosTicket Versionv1.10 (901e5ea) — Up to dateWeb Server SoftwareApacheMySQL Version5.5.50PHP Version5.4.16
Can you provide the raw copy of the email (with full headers) in this example?
just sent pm with original message posted to osticket that cause the issue.thanks
thanks. passing it along to the devs.
Is the css layout broken on the user's side also or just the agent's side?
no it has same view error, https://dl.dropboxusercontent.com/u/82250452/Screenshot%202016-11-17%20at%2023.38.07.pngsystemctl reload httpd
I'll let the devs know. Thanks for the information.
Hi There,Just a question on this one. (As we have the same issue with long threads...I have looked into this and also did some test playing with the css... Actually think it might not be the source (or have looked at wrong places).. It seems that "sometime" the next thread entry remain inside the initial thread entry (see pics here under... hope what i say make sense...)Did the devs already saw something in the code for this ? (happy to dig searching into it for this... but if origin already found... happy to avoid ;) )
@[deleted] please open your own thread if you have a question