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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Language pack problems

I've installed osTicket 1.10 on my host but when i changed the language to italian i see a blank page of my osTicket website.
Obviously i have installed .phare language file to the include/i18n folder.
The osTicket website is
Thanks in advance


  • The languiage files have not been recompiled to be run with 1.10 yet.
  • @ntozier

    I can't change language from profile->preferences->preferred language. I can change language only from Admin panel->primary language. Is it related to language pack recompilation ?
  • @odko_at please dont hijack other peoples threads.  If you have an issue please open your own. Language packs need to be enabled at the system level, before they can be enabled at the user/agent profil level.
This discussion has been closed.