Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

In this Discussion

osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

OsTicket 1.10 is striping html tags and params from canned responses


I have some canned responses that are making use of css styles (style=) and div tags.

In OsTicket 1.9 there are no problems with that, but after the update to version 1.10 the style params, divs and other tags disappears when I select a canned response.

Please, look the attached files.

File "1": the saved canned response


File "2": the result when I try to use the response


This is an issue or a new configuration that can be modified?

I apologize for my bad English.


This discussion has been closed.