Sorry, here are some more important informations:I tried setting the port to 636 and got the following message:Ldap Server: servername.domain.xyUse TLS: Yes-->
TLS could not be started: Can't contact LDAP server: Unknown Net_LDAP2
Error (-1): Unable to bind to server servername.domain.xyBut if the plugin only supports tls, at it seems to be then it will only work the common port 389.Ldaps / ssl works on port 636, but this cant be configured in the plugin interface?
Server Information
osTicket Version v1.9.14 (8b927a0) — Up to date
Web Server Software Apache/2.4.7 (Ubuntu)
MySQL Version 05.05.1953
PHP Version 5.5.9-1ubuntu4.20
PHP Extensions
gdlib Used for image manipulation and PDF printing
imap Used for email fetching
xml XML API
xml-dom Used for HTML email processing
json Improves performance creating and processing JSON
mbstring Highly recommended for non western european language content
phar Highly recommended for plugins and language packs
fileinfo Used to detect file types for uploads
PHP Settings cgi.fix_pathinfo "1" is recommended if AJAX is not working
date.timezone Setting default timezone is highly recommended