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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

No pop ups

I have a strange issue. I started by installing OSticket on our NAS server and as such configuring and testing by accessing locally (//ip/osticket/upload/scp../ and here popup's work fine, but when I access via the outside domain, the popup does not open with text, but just remain white blog that does not open. Anyone have an idea ?



  • A white pop up dialogue (or white bar of death) means that your server is not handling AJAX requests properly.  This is generally either a HTTP server misconfiguration, or a mod_security -or- SELinux rule.
  • Thanks. I tried to change my Synology from Nginx to Apache and that worked !!
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