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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Configuration file is not writable

I'm about to pull my hair out.

So I'm installing 1.9.14 onto a virtual box/LAMP centos 7

I've downloaded ostickets from the source and changed the directory ownership to apache:apache

I've chowned everything in the directory to be 755
I've renamed the ost-config.php file from the sample file and changed the permissions to 666, all the way to 777.

No matter what I do I'm stuck on the installer that shows that the ost-config file is not writable. When clearly I see that it is.

Does anyone have any trouble shooting ideas I could try? I don't think my laptop will survive the next couple of days.


  • This does not appear to be a suggestion or feedback.  Moving this to Installation and Setup Help.

    CentOS comes with SELinux enabled by default.  Try turning it off temporarily.
  • Thank you ntozier,

    I thought I had turned of SELinux, but after looking at it it was still enabled. After disabling it everything works now. blah!

  • Very welcome. :)
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