Awesome, thanks for your help! I didn't put my question in that section since I assumed it was for working mods or customizations.I did create a date and time form on the ticket creation page, but none of that information seems to show up in the ticket summary in the staff panel. I figured out with some help from the forum how to add due date to the ticket list window in staff/tickets.inc.php, but the date on the form and the due date function are two separate entities.If I could get some help / advice on pulling data from the date form into the staff panel or granting the ability to let the user set the due date from on the ticket creation page, I would greatly appreciate it.