Hello all,
I have an agent who needs to see her closed tickets. The system is set up so that you are only able to see tickets assigned to your team and to you. Is there a way so that I can allow agents to see the tickets they have closed?
Thank you,
Duplicate and Cross posted.Closing duplicate.see: http://www.forum.osticket.com/d/discussion//agent-cant-see-their-closed-tickets