Hi Team,Currently the dynamic list only allows me to choose the option low normal high and emergency.osTicket Versionv1.9.12 (19292ad)
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Web Server SoftwareMicrosoft-IIS/8.5MySQL Version5.7.3PHP Version5.5.11Please Help:1. I want to change it to Low Medium High and remove the emergency but its a dynamic field i cannot delete it on the built-in forms and add my custom list2. I have tried creating a custom form but i dont know how to set it as a default form when creating a ticket. How do i do it? Thanks,Reuben