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[resolved] CHANGE VALUE OF PRIORITY FIELD AND HOW TO USE CUSTOM FORM
Currently the dynamic list only allows me to choose the option low normal high and emergency.
|osTicket Version||v1.9.12 (19292ad)|
— Up to date
|Web Server Software||Microsoft-IIS/8.5|
1. I want to change it to Low Medium High and remove the emergency but its a dynamic field i cannot delete it on the built-in forms and add my custom list
2. I have tried creating a custom form but i dont know how to set it as a default form when creating a ticket. How do i do it?