Hey everyone,
First off I'd like to say that osTicket is the nicest ticket support system i've seen, the interface is beautiful and clean.
My question is, has anyone created a login mod that allows users to log in and submit tickets and checkup on old tickets.
I really want to use osTicket for my clients, I support 180 users at my location, but I'm afraid I can't use this unless users can log on because there would be too many complaints of having to type in users names, emails, etc everytime they want to submit a ticket. Does anyone have a log on script that allows users to retain their information?