Hi Experts,I've been trying to look for the code to modify the Collaborators section.I'm trying to change the UI into outlook style.Where users can directly insert the email instead of clicking "Add users" button and going through the steps.Can i know where are the codes located and how can i do so to modify it?Sorry for my bad english.Thank you very much in advance.
osTicket (v1.10-rc.2)
I'm not sure what you mean by "Collaborators section".Also version of osTicket?
I think, based on clues, that what you're looking for is /include/staff/ticket-view.inc.php line #507ish.
Or, you could rewrite the script that builds the pop-up:
https://github.com/osTicket/osTicket/blob/1.9.x/scp/js/scp.js#L686