osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Need a little help with plugin
Ubuntu 14.04 LTS
I am working with someone who is creating a slack integration plugin. I am not a coder, I have very little experience with php. Would someone be willing to help me with finding the signals that are called when a ticket is updated, or closed? Also I have a list that I have created and added as a drop down menu for the user to select from when submitting a ticket. I would love to figure out how to have that selection used as a variable to be displayed in a notification. Just not sure how to figure it out.
Any help would be greatly appreciated