osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
i have one question:
We are currently testing the ticket system and are also very happy with it, everything works fine.
Now we want to change in the productive operation and I want to delete all the "Test tickets", which works fine.
Once now but arrives a new ticket, he still remembers the ticket ID, this is further incremented.
Where can I reset the ticket ID?
Does somebody has any idea?
We use osTicket (v18.104.22.168).
We have attached a screenshot of the database structure.
Thanks to all.