osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
How to Clean your Database
My osTicket database is 350mb and I would like to delete all tickets or attachments from the database.
I have deleted the tickets, using the agent portal, but the database filesize didn't change. So I assume deleting a ticket doesn't delete the DB entry.
Can I delete all entries in the 'naq_ticket_attachment' to delete the attachments in all tickets?
I would like to delete the attachments for old tickets or delete all old tickets.