Hi ,once i upgraded from OS TICKET version 1.9.2 to 1.9.12 , in agent panel under dashboard i couldn't view statistic data.Kindly help me out in this issue.I am attaching my Screenshot as well.
There is no screen shot.There were no changes to the Dashboard that I recall in those versions.Are you running cron.php?Are you getting PHP errors logged?
we are not running cron.php.I am upgraded in locallhost.
You still have to run cron.php.
Thanks for reply.For previous version i was not using cron.php but i got statistics data. Now after i upgraded to version 1.9.12 getting below attached image
I dont have a 1.9.12 install to check this out on... but it works on my 1.9.7 and 1.10rc2 installations. You should make sure tha you are running cron.php and check for errors in your logs.
okay..i will check it.when can i expect OS-TICKET 1.10rc2 Stable Version ?
There will never be a 1.10rc2 stable version. That's not how versioning in osTicket works.You can expect the stable 1.10.0 before the end of the month.source: https://github.com/osTicket/osTicket-1.8/pull/2844
okay.Thanks for your reply..
Very welcome.