Hi, I'm using the latest version of osTicket (1.9.12).Is it possible to make a link that creates a .zip file with all the attachments inside?Sometimes we have more than 10 attachments in a ticket, and it's boring to download them one by one...
There is no way to do this in the ui.You would have to modify the code to achieve this.. but I think its a neat idea.
ntozier is correct, unfortunately it's not possible, but +1 for that great idea from me too.
So for now there's no way to do it...Any idea of how can I alter the source code?
No idea.But I like this idea so much that I created a Feature Request at github.https://github.com/osTicket/osTicket-1.8/issues/2765
Thanks!