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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Most recent msgs on top

osTicket (v1.9.8.1)


My clients all want the most recent messages on top. Currently, they all appear at the bottom; meaning every time a client clicks the link, in their email, to auto-view the ticket in a browser, they are forced to scroll to the bottom to view the most recent post/activity.

Is there a way to switch this?

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