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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Auto assign on Department transfer

When I use Department transfer I want to assign ticket to specific agent, can this be done?
Yes, I know we don't have list of agents when we use Department transfer, but maybe there is option to set Department "default" agent to be assigned at transfer? I was looking in filters but without luck.


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