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Ajax not working? cgi.fix_pathinfo
This may be nothing, reason I say that is because I haven't experienced any adverse effects.
Basically logged in as Admin, navigate to Information page and it shows this:
| "1" is recommended if AJAX is not working|
Here is my discussion with my hosting provider:
I cannot see any issues on our end and the "cgi.fix_pathinfo = 1" workaround should work. I'd recommend to contact the osTicket developers and also let them know that we use Litespeed web server. There might be another workaround involved in order to resolve the error.
Its running on a Cloudlinux server, with cPanel. Latest version of osTicket stable 220.127.116.11. This is what is stored in my php.ini file at the root of my cPanel hosting account.
post_max_size = 20M
upload_max_filesize = 20M
memory_limit = 256M
max_execution_time = 400
display_error = On
log_errors = On
error_log = "/home/USERNAME/error_log"
always_populate_raw_post_data = -1
cgi.fix_pathinfo = 1
date.timezone = "Australia/Perth"
I can paste parts of my phpinfo if you like. Really I just want to know why it doesn't work?
Thanks in advance,