PHP version: 5.6.22Operating System: Windows Server 2012 R2osTicket version: 1.9.8.1User sends a request by mail with an attachment.Agent can not download the attachment.click Example.pdf(http://sd/file.php?key=fnyah33xx7pucvonmpaud_g8ql51jgi8&expires=1432598400&signature=1d2f07c97ad18de424197dd59eb77e3ff7a0587b)
http://sd/ is probably the culprit. The system is not designed to be used with single domain labels.
It is works! On http://sd.corp.xxx.xxThank you!
@[deleted]Great solution - never would have imagined the single domain label as the source of this issue@[deleted]I'm closing this discussion and mark it as resolved. Feel free to open another when you have a new one.