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"Age of Tickets" column in agent ticket view
I have been trying to implement a column that displays the age of the ticket in minutes, hours and days, with the colour changing at preset intervals. I have tried to follow this guide
, but it is for a much older version than mine (v18.104.22.168), so the php and references are outdated.
Has anyone had any success with something like this? Can you point me in the right direction?
I know that you guys plan on integrating custom columns in a future release, but I'd like to get something makeshift up in the mean time.
Thanks a bunch!
Ps. osTicket is awesome!