If I copy the original NEW ACTIVITY NOTICE footer text, for the purpose of translation the supported variables do not get Generated properly. And the email URL will not work (error 404) If I edit the variable in the Template editor, the 2 msgs look identical.In this sample the first #%{ticket.number} does not work. What is missing to clone the original Variable seen below. The variable in the English text is OK.I have the same problem in any TEMPLATE. A copy and PASTE of variable will not be converted to the generated URL by OSTICKET.I expect this is not a BUG, but just require clarification or reference on how to do this task.sample:(1) Vous obtenez ce message parce que vous êtes un collaborateur sur le billet #%{ticket.number}. Pour participer , cliquez ici pour une archive complète du fil de billets .You're getting this email because you are a collaborator on ticket #%{ticket.number}. To participate, simply click here for a complete archive of the ticket thread.