Using the "Ticket Details" form, I have added additional form fields using the "Choices" type field. The checkbox for "Allow multiple selections" is selected. When entering a ticket from the main window, these drop down options display correctly, just under the field in the window. However, when creating a new ticket from within the Agent screen, when you click on these fields, the drop down boxes appear to the far left-bottom portion of the screen every time. Is this a bug with the software, or something that can be modified within the PHP information?
Here is my current config...
About this osTicket Installation
Server InformationosTicket Versionv1.9.5.1 (1faad22)Web Server SoftwareApache/2.4.6 (CentOS) PHP/5.4.16MySQL Version10.0.16PHP Version5.4.16PHP Extensionsgdlib Used for image manipulation and PDF printing imap Used for email fetching xml XML API xml-dom Used for HTML email processing json Improves performance creating and processing JSON mbstring Highly recommended for non western european language content phar Highly recommended for plugins and language packs fileinfo Used to detect file types for uploads PHP Settingscgi.fix_pathinfo "1" is recommended if AJAX is not working date.timezone Setting default timezone is highly recommended Database Information and UsageSchemaosticket (localhost) Schema Signatureb26f29a6bb5dbb3510b057632182d138 Space Used2.11 MiBSpace for Attachments0.09 MiB