Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

In this Discussion

osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

[resolved] Search with partial keywords

Hi all,

It looks like with osticket version 1.9.4 above, the partial keyword function has been removed? In osTicket v1.9.3, if I search for "cert", it will come back with both "cert" and "certificate". Right now I have to type "certificate" to get all result with certificate and if I just type "cert", it will only return result with "cert".


  • That is the same behavior that I am seeing in my own installations.
  • Unfortunately I can also confirm this behavior, so hopefully with the Advanced Search 2.0 it will be possible again to search for partial keywords.
  • Hi all,

    It looks like you can search partial keywords using * sign! So if you type *cert* it will gives you the results. Should be in the manual somewhere :D
  • Hi @ntozier and @Chefkeks, the new update 1.9.6 has fixed the problem. Thank you guys for your help.
  • Very welcome. :)
This discussion has been closed.