Server InformationosTicket Versionv1.9.4 (c18eac4)Web Server SoftwareApacheMySQL Version5.1.73PHP Version5.3.3For example, we want to create a new ticket with Person A as the main "User" but copying Person B as a collaborator.It appears that at present we have to open the ticket with Person A, and can only add a collaborator when we respond.It means that we would not be able to put an initial response when we open the ticket - a very useful tool, thank you - as Person B would not get that.Am I missing something?