osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Remove required comment during department transfer
Is it at all possible (I don't mind editing code) to remove the need to compulsorily comment on a ticket when assigning or department transferring? I'm filtering all emailed tickets manually to the correct departments. It really doesn't need to be commented upon.
It'll save me tapping in 5 random characters.