Is it possible to hide highlighted users in ticket assignment tab? Please refer my attachment herewith.Damith Fernando, Suresh Ishara & Mohan Karunasiri agents in different departments except Chulani Cooray, Vajira Nanayakkara & Affan Yusuf.My ConfigurationWindows 7 ProfessionalOSTicket: v1.9.5.1 (1faad22)Apache/2.4.10 (Win32) OpenSSL/1.0.1i PHP/5.5.19MySQL Version - 5.6.21Thanks,Mohan K.