osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
1.7 RC3 - Each time a ticket is denied because of the ban list, I receive an alert from OS tickets to - well - alert me to that fact. As a result I get bombarbed with emails currently. I don't see an options specifically for that but with 1.6 it just happened silently without telling me about it?