Today i get this error: (i didn´t upgrade this time, it just happened)
Duplicate entry 'H-19358' for key 'PRIMARY'<br />
<br />
---- Backtrace ----<br />
#0 (root)/include/mysqli.php(177): osTicket->logDBError('DB Error #1062', '[INSERT INTO `o...')<br />
#1 (root)/include/class.search.php(611): db_query('INSERT INTO `os...')<br />
#2 (root)/include/class.search.php(591): MysqlSearchBackend->__index(NULL, true)<br />
#3 : MysqlSearchBackend->IndexOldStuff(Array, NULL)<br />
#4 (root)/include/class.signal.php(98): call_user_func_array(Array, Array)<br />
#5 (root)/include/class.cron.php(108): Signal:('cron', Array)<br />
#6 (root)/include/api.cron.php(19): Cron->run()<br />
#7 (root)/include/api.cron.php(40): CronApiController->run()<br />
#8 (root)/api/cron.php(23): LocalCronApiController:()<br />
#9 {main}and this one (from cron.php file), i guess it is related:PHP Fatal error: Uncaught exception 'Exception' with message 'Unable to index content' in /var/www/soporte/include/class.search.php
Stack trace:
#0 /var/www/soporte/include/class.search.php(591): MysqlSearchBackend->__index(NULL, true)
#1 : MysqlSearchBackend->IndexOldStuff(Array, NULL)
#2 /var/www/soporte/include/class.signal.php(98): call_user_func_array(Array, Array)
#3 /var/www/soporte/include/class.cron.php(108): Signal:('cron', Array)
#4 /var/www/soporte/include/api.cron.php(19): Cron->run()
#5 /var/www/soporte/include/api.cron.php(40): CronApiController->run()
#6 /var/www/soporte/api/cron.php(23): LocalCronApiController:()
#7 {main}
thrown in /var/www/soporte/include/class.search.php on line 612is it bad? i don´t know how the keys had duplicate (sorry my english)thank you