osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Remove Required Tags from Various Fields in Forms
My manager, for god knows why, wishes to remove the required tag of some of the fields on the forms. We have upgraded to 1.9.4
For instance, when opening a ticket he wishes on the Ticket Details screen, under Form Fields the Issue Details to be not required. Anyway we can do this?