Hello,
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I honestly searched all the forum and cannot find
what I am looking for.
My system/installation info is as follows:
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mso-ansi-language-IE;mso-fareast-language-IE">osTicket Version
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mso-ansi-language-IE;mso-fareast-language-IE">v1.9.3 (bba9ccc)
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mso-ansi-language-IE;mso-fareast-language-IE">Server Software
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mso-ansi-language-IE;mso-fareast-language-IE">Microsoft-IIS/7.5
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mso-ansi-language-IE;mso-fareast-language-IE">PHP Version
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mso-ansi-language-IE;mso-fareast-language-IE">5.6.1
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mso-ansi-language-IE;mso-fareast-language-IE">MySQL Version
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mso-ansi-language-IE;mso-fareast-language-IE">5.6.21
Running on Windows Server 2008 R2It is configured
to create tickets by fetching e-mails only as it is on our internal LAN and not
on the public web server. The MS Exchange Server is hosted by the 3rd
party.IMAP/POP3 both with SSL and without SSL work fine, but I cannot get SMTP
working.I have the support@ e-mail configured in the Emails. I enable SMTP,
enter the SMTP address supplied by our hosting provider, the port, etc. When I
select Authentication Required = No, the e-mails are sent all right, but only
within the @[deleted] domain, I get the error message in the system log
saying
Unable to email via SMTP.provider.com
Failed to add recipient: email@domain
As, obviously, the Exchange is configured not to
allow Relay for non-authenticated users.
When I change Authentication required to Yes I get
the following error:
Sending Email via SMTP
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authentication failure