HiBelow is the osticket information in our testing environment.osTicket Versionv1.9.4 (c18eac4)Web Server SoftwareApache/2.4.10 (Win32) OpenSSL/1.0.1i PHP/5.5.15MySQL Version5.6.20PHP Version5.5.15PHP Extensionsgdlib Used for image manipulation and PDF printingimap Used for email fetchingxml XML APIxml-dom Used for HTML email processingjson Improves performance creating and processing JSONmbstring Highly recommended for non western european language contentphar Highly recommended for plugins and language packsPHP Settingscgi.fix_pathinfo "1" is recommended if AJAX is not workingEven after modifying my php.ini file and adding cgi.fix_pathinfo=1and restarting the apache and mysql server I see the above warning message in PHP Settings.Help really appreciated!ThanksPinty